Anonymized case

Power & Energy · 4 months

Grid Dispatch SCADA Multilingual Documentation

Delivered EN/ES/AR O&M manuals, HMI screen guides, alarm definitions and SOPs for a provincial grid dispatch SCADA system.

Result Overseas O&M teams operate independently with unified alarm and tag terminology
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Mutual NDA available on request · Industry QA standards applied

Languages
4
Documents
350+
Words
450k
Term consistency
98%

Background

Industry: Power & Energy Timeline: 4 months Languages: Chinese, English, Spanish, Arabic Services: Technical manuals, HMI documentation, O&M SOPs, etc.

The client operates in the power and energy value chain—exporting equipment, executing EPC packages, or replicating proven O&M models overseas. The program centers on “Grid Dispatch SCADA Multilingual Documentation” with strict technical standards and delivery timelines.

The client deployed the same SCADA platform overseas and needed dispatch operations, HMI configuration, alarm levels and emergency plans in multiple languages—with tag IDs and device codes aligned to the live database.

Linguist assigned industry linguists, reviewers and a dedicated PM. Scope included Technical manuals, HMI documentation, O&M SOPs, etc.. Within 4 months, we delivered and QA’d 4 languages—achieving: Overseas O&M teams operate independently with unified alarm and tag terminology

Project challenges

  • Tag alignment

    Tag IDs and equipment codes must match UI and docs exactly.

  • Alarm severity terms

    Unified severity wording across languages to avoid mis-operation.

  • Multiscript DTP

    Arabic RTL layouts with figures and tables.

  • Version sync

    Frequent incremental updates after master system upgrades.

Our approach

Phased delivery balancing quality, compliance and timeline.

  1. 01

    Scope alignment

    Confirm doc types, languages, timeline and review workflow.

  2. 02

    Glossary & TM

    Import client terminology and TM; lock key definitions.

  3. 03

    TEP & specialist review

    Industry linguists plus second reviewer; client spot-checks as needed.

  4. 04

    Delivery & versioning

    Module-based drops with change logs for ongoing updates.

Deliverables

  • SCADA O&M manuals
  • HMI screen guides
  • Alarm definition sheets
  • Emergency plan translations

Project highlights

  • Power glossary

    Unified dispatch, protection and comms terminology.

  • HMI alignment

    Screen docs verified against live tags.

  • Multiscript DTP

    Professional Arabic RTL layout.

  • Incremental updates

    Change logs synced with system releases.

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